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Ticketing Policy

Colonial Downs is a privately owned facility and may refuse the admission of any patron for any reason, including failure to abide by its admission policy. All patrons are subject to a search of their person, packages and containers. Patrons have the right to refuse to be searched, but they will not be allowed admission if they do not consent to the admission search or if they attempt to enter with any item not permitted by Colonial Downs. The admission fee of any patron who does not wish to be searched or comply with this admission policy will be refunded.

The holder of a Colonial Downs ticket accepts the same subject to the right of Colonial Downs to expel from the premises any person whose presence or conduct is deemed objectionable as determined by Colonial Downs in its sole discretion. An expelled ticket holder forfeits the ticket, and the holder thereof waives all claims against Colonial Downs by reason of the same. No person who has been expelled from the premises may be readmitted.

The ticket must not be re-sold or offered for re-sale at a premium in excess of the amount allowed by any Federal, State or local law or regulation. The ticket may not be used for advertising, promotion (including contests and sweepstakes) or other trade purposes without the express written consent of Colonial Downs. Tickets obtained from any source other than the Colonial Downs ticket office may be lost or stolen tickets and in such cases will not be honored. Colonial Downs does not assume responsibility for loss, destruction or theft of any Colonial Downs ticket.

Ticket holder grants Colonial Downs, its designee and assignees permission to use photographs, films, video, sound recordings and other images of holder’s likeness for any legitimate purpose, including but not limited to any broadcast or reproduction of the Virginia Derby or Colonial Turf Cup and any promotion or advertisement of races at Colonial Downs.

Ticket holder voluntarily assumes all risk of property loss and personal injury arising prior to, during or after the actual event (either inside or outside of the facility).

The date and time of any racing event is subject to change based on, among other things, weather conditions and force majeure events. No refunds or exchanges will be permitted based on such scheduling changes.

The following items may not be brought onto the premises: weapons (including concealed weapons), missiles (or any item which may be used as such), thermoses, backpacks, luggage, duffel bags, wagons, balloons, grills, charcoal, glass, tents, alcohol, outside food/beverage items or any substance which is prohibited by Virginia or Federal Law. Attempts to bring any such items onto the premises will result in confiscation or refusal of access to the premises. This list is illustrative only. Other items may be prohibited as a condition of admission.

Use of cellular telephones or similar communication equipment, or public telephones at Colonial Downs by patrons is allowed for personal and/or business purposes only. Use of such equipment to engage in illegal wagering or transmission of odds, race results, or related gambling information is strictly prohibited by Colonial Downs.

Chairs may be brought into the Grandstand for use outside on the Green or trackside apron areas. No chairs are permitted in the Grandstand or Clubhouse.

Coolers may be brought into the “Hoot on the Hill” area for the Virginia Derby through the “Hoot on the Hill” entrance only. No coolers are permitted in the Grandstand or Clubhouse. Other items allowed to be carried into the “Hoot on the Hill” area are as follows: Food items, cell phones, cameras, camcorders, binoculars, purses/baby bags, strollers, seat cushions/chairs, blankets, tarpaulins, small tents (size limit of 10’x10’), portable grills, and alcoholic beverages. No glass containers are permitted on the grounds.

Dress Code:
Grandstand: No dress code; however, abbreviated attire and apparel that displays lewd or vulgar language will not be tolerated.

Jockey Club: Casual attire; abbreviated attire and apparel that displays lewd or vulgar language will not be tolerated.

Turf Club/Sky Suites: Required proper attire includes business casual clothes, dress walking shorts, dress slacks, dresses and suits. Gentlemen’s jackets are optional. Absolutely no jeans, torn clothing, tank tops, flip-flops or abbreviated dress permitted!

It is the hosts’ responsibility to inform their guests of the dress code requirements. Individuals not in compliance with the dress code will not be permitted in the Turf Club. This policy is strictly enforced.
NO EXCEPTIONS.
NO REFUND. NO EXCHANGE

This ticketing/admission policy and the items may be amended by Colonial Downs at any time without prior notice to the public.