Temporary Closure FAQ’s
I can’t earn tier points during this time; how will that effect my tier re-qualification?
We will adjust the qualifying period relative to the amount of time we are not open.
What will happen to my Free Play offers?
All future offers will not be affected by the temporary closure. Offers will still be sent based on play upon reopening.
What about my current gift offers?
We are rescheduling gift giveaways and all previously invited patrons will be re-invited to our rescheduled giveaway dates.
What about March promotions?
All March promotions are cancelled due to temporary closure. Any entries earned in the March promotions will be transferred towards future promotions and all qualified guests will be notified.
What entertainment shows are being rescheduled or cancelled, and how will I know?
The following shows have been cancelled – Steve Kramer Comedy (March 21), Doug T Hypnotist (April 3 & 4) and Dueling Pianos (April 17 & 18). All refunds have been issued and patrons were notified via email.
What is being done with all the food from the restaurants?
All food is being donated to local community partners.
I have a question related to a group event or booking –
Please contact our special events manager at [email protected]